Privacy Policy

1. Information we collect

• ✓Registration details: student name, class and level, parent or guardian name, contact numbers, email address and city.
• ✓Account details: login email, password (stored only as a secure hash), sign-in device and session information.
• ✓Study records: attendance, quiz and mock scores, assignment submissions, teacher remarks, progress reports and flashcard activity.
• ✓Billing records: invoices, payment status, payment references and receipts.
• ✓Messages and feedback: support tickets, announcements, replies, private teacher remarks and student reviews.
• ✓Technical data: browser and device type, and logs needed to keep the portal secure and to diagnose playback problems.

2. Why we need it

• ✓To create your account and give you access to the classes, notes and recordings you are enrolled in.
• ✓To teach, track and report progress so parents receive honest updates.
• ✓To raise invoices, take payment and issue receipts.
• ✓To answer support requests and keep the portal secure against misuse.
• ✓To send announcements, fee reminders and review requests that relate to your course.

3. Who can see your information

• ✓Sir Yousuf Panwala and the portal operations team at Hamza's Tech Solution, for teaching and administration.
• ✓You, and for younger students the parent or guardian contact given at registration.
• ✓Your enrolled classmates only see shared course material — never your private remarks, scores or feedback.
• ✓We do not sell personal information, and we do not share it for advertising.

4. Service providers

A small number of trusted providers help the portal work: secure payment processing, video hosting and delivery, cloud storage and hosting, and email or WhatsApp message delivery. Each is given only the data needed for that job, and no more.

5. Cookies and login sessions

The portal uses the minimum storage needed to keep you signed in and to remember your own preferences, such as player settings. We do not use advertising trackers on the portal.

6. How we protect information

• ✓Passwords are stored only as a secure hash and never shown to anyone, including staff.
• ✓Access to material is checked against your enrolment every time, so a student cannot open another course's files.
• ✓Recordings are served through short-lived, protected links and carry a watermark with the student's identity.
• ✓Administrative screens are limited to authorised staff accounts.

7. How long we keep it

Study, billing and attendance records are kept while you are enrolled and afterwards as teaching and accounting history. You may ask us to correct anything wrong, or to delete your account; where deletion is requested we remove what we are not required to keep for legal, tax or dispute purposes.

8. Your choices

• ✓Ask for a copy of the information we hold about you.
• ✓Ask us to correct anything inaccurate.
• ✓Ask us to delete your account and the data we no longer need to keep.
• ✓Opt out of non-essential messages; fee and class notices still reach you.

9. Children and young students

Most students are school-age. Registration is completed by the student or their parent or guardian, and we only collect what is needed to run the class. A parent or guardian may review, correct or request removal of their child's information at any time.

10. Changes and contact

If this policy changes, the date above is updated and material changes are announced on the portal. Privacy questions and requests should go to the portal support desk or WhatsApp +92 302 2581159, or to Hamza's Tech Solution, 25/3/A M.A.C.H.S Karachi, +92 333 0121592.