Terms & Conditions

1. Who we are

The portal is operated by Hamza's Tech Solution, the parent company of yousufpanwala.com, on behalf of Sir Yousuf Panwala's mathematics coaching.

The portal provides access to online classes, lesson recordings, notes, worksheets, assignments, flashcards, progress reports and fee management for Cambridge O Level, IGCSE, AS Level and A2 Level Mathematics students.

2. Your account

• ✓You must give accurate details when registering, and keep them up to date.
• ✓Your login is personal. Never share your password or let anyone else use your account.
• ✓You are responsible for everything done from your account, including anything uploaded or submitted from it.
• ✓Tell us immediately if you believe your password or device has been compromised, so we can lock the account.

3. Fees and payment

• ✓The portal charge is Rs 199 for O Level and AS Level students and Rs 399 for A2 students, shown on your invoice before you pay.
• ✓Payments are made through the portal's approved payment methods; invoices and receipts are generated on the portal.
• ✓Fees are due by the date printed on the invoice. A short grace period may apply before access is suspended.
• ✓Access to live classes, recordings and downloads may be paused until an overdue invoice is cleared, and restored as soon as payment is recorded.
• ✓Any change in the monthly charge is announced before it applies to a new billing period.

4. What you may do

• ✓Attend your scheduled classes and use the materials shared with your enrolled courses.
• ✓Download notes, worksheets and recordings for your own private study.
• ✓Submit assignments and homework through the portal.
• ✓Ask questions, reply to announcements and leave honest feedback and reviews.

5. What you may not do

• ✓Share, upload, publish, sell or re-transmit any lesson recording, note, worksheet or past-paper file belonging to the portal.
• ✓Record, screen-capture or download protected videos beyond what the player allows for your own study.
• ✓Remove watermarks, notices or identifying information from any material.
• ✓Use the portal to send unlawful, abusive, harassing or discriminatory messages to the teacher, staff or other students.
• ✓Attempt to reach another student's material, interfere with the portal, or use automated tools to scrape content.

6. Ownership of material

All notes, worksheets, recordings, questions, flashcards and explanations published on the portal remain the property of Sir Yousuf Panwala and Hamza's Tech Solution. Students receive a personal, non-transferable licence to study them while enrolled. Nothing on the portal transfers any copyright to a student or parent.

7. Classes, schedules and availability

• ✓Class times are published on the portal in your own timezone; the teacher may reschedule a class for a valid reason and will announce it in advance.
• ✓Missed classes are available as recordings wherever possible; a small number of sessions may not be recorded.
• ✓The portal is provided on a best-efforts basis. We work quickly to fix faults, but we cannot promise uninterrupted access, and technical problems outside our control (internet, device, payment gateway or third-party outages) do not create a right to a refund beyond what our refund policy states.

8. Acceptable use and conduct

The portal is a learning space. Misuse — including sharing accounts, redistributing material, abusive messages, fake review submissions, or repeated disruption of classes — can lead to a warning, suspension of access, or removal of the account without refund of amounts already due.

9. Liability

We teach and support to the best of our ability, but we cannot guarantee a particular grade, result or Cambridge outcome. Grades depend on the student's own work and exam performance.

To the extent allowed by law, our liability for any claim arising from use of the portal is limited to the portal charges paid by the student for the affected month.

10. Suspension and ending access

• ✓You may stop using the portal at any time; see our Cancellation Policy for how to close your account.
• ✓We may suspend or close an account for unpaid fees, misuse, or conduct that harms other students.
• ✓On closing an account you keep any receipts and statements already issued to you.

11. Changes to these terms

We may update these terms as the portal develops. Material changes are announced on the portal and the date above is revised. Continuing to use the portal after an update means you accept the new terms.

12. Governing law and contact

These terms are governed by the laws of Pakistan. Questions, complaints and requests about these terms should be sent to the portal support desk or WhatsApp +92 302 2581159, or to Hamza's Tech Solution, 25/3/A M.A.C.H.S Karachi, +92 333 0121592.